Return Policy

RETURNS

What is the return/exchange policy?

Items that are purchased and returned with their proof of purchase in their original, unworn and unwashed condition are eligible for return/exchange within 21 days of you receiving them. Items which fail to meet these standards will not be accepted. Shipping fees are not refundable, and there is a $10 restocking fee on all items that are sent back. 

Please note: As of 3/22/24, we will no longer provide pre-paid labels for returns. All return shipping costs will be the responsibility of the customer. 

Additionally, items purchased on the Sale Rack or on a special promotion may not be returned for a refund; they can only be returned for a store credit or exchange. 

What if what I purchased is defective?

Any items that are defective may be returned or exchanged.

How do I go about returning/exchanging an item I don't want? 

You will need to call us at +1.323.234.1621 or Email: trulynathan@gmail.com to request a Return Authorization number (RA). 

Where do I ship my return/exchange?

Once you receive the RA #, please ship it to 810 E Jefferson Blvd #C, Los Angeles CA 90011.

How should I ship my return/exchange?

The same original packaging or any new packaging may be used to return the product with the RA # clearly stated on the label of the box.

Will my credit card be refunded?

David Cline Online will immediately refund your card or replace the returned product for you. If the product is not available, you will be offered a credit note for future purchase on this website only. We will re-ship the replacement product within 1-2 working days as soon as the return is received by us.

I received an item as a gift. How can I receive a refund/exchange?

Customers who return a gift must do so with a proof of purchase (the invoice) will receive a store credit code in the amount of the purchase price.

Can online items be returned to a store?

Online items cannot be returned to a store.